What materials are used in your custom footwear?

We use high-quality materials such as premium leather, durable rubber soles, and breathable fabrics to ensure comfort and longevity.

How do I design my custom shoes?

We offer free design services. Simply upload any pictures you like, and our designers will create renderings for your confirmation.

How do I place an order?

Simply visit our product page, choose the style you like and upload pictures, add the item to your cart, and proceed to checkout to complete your purchase.

What shipping options are available?

We offer free standard shipping services. If you need expedited shipping, you can contact us and pay an additional fee.

What is your return policy?

Custom - made products will be inspected before shipment. If the product is not damaged or lost during transportation, the return service will not be supported.

Can I exchange my custom shoes for a different size?

Please select the size that suits you. In case of special circumstances, please contact us.For more details, please refer to our Return policy.

Do I need to create an account to place an order?

Creating an account is optional. You can checkout as a guest; however, having an account allows you to track orders and save your designs for future purchases.

Is my personal information secure?

Yes, we use SSL encryption to protect your personal and payment information. For more details, please refer to our Privacy Policy.