Bag
Bag
Clothes
Clothes
Shoes
Shoes
Other
Other

Frequently asked questions

Why can't it be shipped immediately?

Each pair of our custom shoes is unique, so it takes time to produce. If the order volume is large, you need to queue up, but don't worry, we usually complete the production within 7 days at the latest.

How to solve transportation problems?

We offer affordable air freight options, and they cover the customs duties. We also support alternative shipping channels. It typically takes three days to clear export customs, and delivery to the US recipient occurs within 15 days.

What should I do if I want to customize but don’t know how to design?

If you have any difficulties, please contact us. We have professional designers who can assist you in completing the design. WhatsApp: +86 18359118475 Email: wenlu85757@gmail.com

Country's Duty & Customs On Custom Shoes?

Customs on custom shoes vary by Country. In the US, customs are covered in the price but for other countries, the receiving party (the customer) may be responsible for extra custom fees depending on what country they are shipping the shoes to.

Minimum order quantity and whether you can handle large orders?

Our minimum order quantity is 1, and our factory can handle nearly 1,000 pairs of orders per day. For larger orders, please discuss the delivery time in detail.